El Paso Behavioral Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. El Paso Behavioral Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
El Paso Behavioral Health System:
If you need these services, contact Patricia Hernandez, Civil Rights Coordinator
If you believe that El Paso Behavioral Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Patricia Hernandez, Civil Rights Coordinator El Paso Behavioral Health System
1900 Denver Avenue El Paso, TX 79902
Phone: 800-067-3411 Fax: 915-532-0733
[email protected]
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Patricia Hernandez, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.